Concept demo · Prepared by Pure Flow Partners for Ronna & Grant Luna
Luna Title Concierge
A human-sounding assistant on lunatitleteam.com and Ronna's phone line that talks with visitors and callers, takes the full title order, and hands it to you by text.
One agent, two front doors: your website and your phone line.
Dana Reyes, Harbor Realty
Phone caller · Tue 9:12 PM · routes to Ronna
Press Play call to hear the concierge, or talk to it yourself.
Demo voices. The live version speaks in Ronna's and Grant's own voices, and always says it's an AI assistant.
Intake ticket
Fields fill in as the call happens.
Answers like the team would
Warm, local and quick. It knows the team's tools, from net sheets and Prop 19 guides to utility lists by city.
Collects the whole order
Address or APN, parties, vesting, lender, escrow, close date and urgency, captured on a clean ticket.
Knows when to hand off
No legal, tax or escrow advice, no wiring details. It flags the tricky parts and texts Ronna or Grant.
Same agent on the phone
Unanswered and after-hours calls forward from Ronna's cell. Same knowledge, same rules, same handoff.